Return & Refund Policy

Last Updated: 1 May, 2025

This Return & Refund Policy outlines the terms under which cancellations, refunds, and payment reversals are processed for bookings made through unitedbookingfly.com. We recognize that travel plans may change and aim to provide transparency regarding refund eligibility and procedures.

All reservations are subject to the individual terms and conditions of airlines, hotels, tour operators, transport providers, and other third-party service suppliers. unitedbookingfly.com operates solely as an intermediary and does not control or modify supplier-specific refund or cancellation policies.

Important: Refund approval is determined exclusively by the relevant service provider. Certain bookings may be partially refundable or entirely non-refundable as per supplier rules.

1. Policy Coverage

This policy applies to all travel-related bookings completed through our platform and provides details regarding:

Cancellation and refund eligibility
Refund request procedures
Documentation requirements
Processing timelines and refund methods

2. Key Definitions

Platform: The website operated by unitedbookingfly.com.
Booking: A confirmed reservation made through the platform.
User: Any individual who makes or manages a booking.
Service Provider: Airlines, hotels, tour operators, or transport partners.
Refund: The return of eligible funds to the original payment method.

3. Refund Eligibility Criteria

Refund requests may be considered only when all of the following conditions are satisfied:

The booking was made directly via unitedbookingfly.com.
The cancellation complies with the service provider’s refund policy.
A valid booking reference and proof of payment are provided.
All required supporting documents are submitted within the permitted timeframe.

Please Note: Promotional fares, discounted bookings, bundled packages, and last-minute deals are often non-refundable. Requests submitted after the permitted cancellation period will not be eligible for a refund.

4. Refund Request Process

To initiate a refund request, users must:

Review the cancellation and refund terms mentioned in the booking confirmation.
Keep the booking reference number and payment details ready.
Submit a refund request stating the reason for cancellation.
Ensure the request is made within the supplier’s allowed cancellation window.

Our support team may request additional information or documents to verify and process the refund request.

5. Refund Processing Timelines

Once a refund is approved by the service provider, processing timelines typically depend on the payment method used:

Credit / Debit Cards: Approximately 5–10 business days
Digital Wallets: Approximately 3–5 business days
Bank Transfers: As per bank processing timelines

Any delays caused by banks, card networks, or payment gateways are beyond the control of unitedbookingfly.com.

6. Exceptional Circumstances

In limited cases, refund requests may be reviewed under exceptional circumstances, subject to supplier approval and submission of valid supporting documents, including:

Medical emergencies
Death of an immediate family member
Government-imposed travel restrictions or natural disasters

7. Policy Modifications

unitedbookingfly.com reserves the right to amend or update this Return & Refund Policy at any time. Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated policy.

8. Customer Support

For assistance with cancellations or refund-related queries, please contact our customer support team:

Email: info@unitedbookingfly.com
Phone: +1 (800) 980-3529

We are committed to processing refund requests in a transparent and fair manner, strictly in accordance with supplier policies and applicable laws.